Bridal Hair – Terms & Conditions

By booking with Ashleigh Bunting Hair, you confirm that you and all members of your wedding party receiving hair services agree to the following Terms & Conditions.

1. Booking & Deposits

1.1 A £70 non-refundable booking deposit is required to secure your bridal hair trial and provisionally hold your wedding date in my diary. This deposit will be deducted from the total wedding cost.

1.2 Once the booking deposit has been received, the wedding date will be provisionally secured until 7 days after the trial date.

1.3 There is a minimum booking value of £460, which may be made up of any combination of wedding-day hair services. This minimum does not include trial or travel costs.

1.4 If an assistant is required, a £70 assistant fee will apply to cover associated costs.

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2. Trial & Wedding Date Confirmation

2.1 Following a successful bridal hair trial, a second non-refundable deposit of 50% of the total wedding-day cost (including all members of the booking) is required to fully secure the wedding date.

2.2 This deposit must be paid on the day of the trial or within 5 days thereafter. If payment is not received within this time, the wedding date will be released and the booking will no longer be secured.

2.3 If final numbers are reduced after the second deposit has been paid, deposits relating to cancelled services will remain non-refundable. No further payment will be required for those cancelled services.

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3. Payments

3.1 The remaining 50% balance must be paid prior to the wedding day via bank transfer or cash.

3.2 If paying by cash, full payment must be made before services commence on the wedding day.

3.3 Failure to make payment as agreed may result in services not being provided.

3.4 If no trial is required, 50% of the total wedding-day cost must be paid within 7 days of booking to secure the wedding date.

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4. Trials

4.1 Bridal hair trials are held Monday to Friday and are subject to availability.

4.2 Trial appointments may be rescheduled where necessary. Reasonable notice and an alternative date will be offered.

4.3 Any trial appointments agreed for weekends may be postponed if a confirmed wedding booking is required on that date. Reasonable notice will be provided.

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5. Travel & Additional Charges

5.1 Travel is charged at 50p per mile, including the return journey.

5.2 Any parking fees incurred must be paid by the client.

5.3 A £50 surcharge applies to weddings taking place on Sundays or Bank Holidays.

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6. Cancellations & Refunds

6.1 All deposits are non-refundable, as it is not always possible to rebook cancelled dates at short notice.

6.2 In the unlikely event that I am unable to attend due to unforeseen circumstances, a full refund of all monies paid will be issued. I will also make reasonable efforts to help source an alternative stylist where possible.

6.3 I reserve the right to refuse or cancel a booking where payments have not been received, incorrect or incomplete information has been provided, or communication has not been maintained.

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7. Health & Safety

7.1 Any allergies, sensitivities, or medical conditions must be disclosed at the trial.

7.2 I cannot accept responsibility for any adverse reactions on the wedding day if this information has not been provided in advance.

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8. Force Majeure

8.1 I shall not be held liable for failure to perform services due to circumstances beyond my control, including but not limited to illness, injury, severe weather, travel disruption, or other emergencies.

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9. Data Protection

9.1 All client information is stored securely and used solely for business purposes.

9.2 Personal data will never be shared with third parties without consent.

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10. Photography & Promotion

10.1 By booking, you grant permission for photographs taken to be used for promotional and marketing purposes.

10.2 If you do not wish for images to be used, this must be communicated in writing prior to the wedding date.

10.3 Please provide details of other suppliers at your trial so appropriate credit can be given where applicable.

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11. Amendments

11.1 These Terms & Conditions are subject to change at any time. The version in force at the time of booking will apply.

Hair Extensions

I am a fully qualified hair extension technician and a brand ambassador for Zen Hair.

A range of extension methods are available and will be recommended based on your hair type, desired style, and suitability. These include tape extensions, nano bonds, nano wefts, and the specialist V-Lights method.

Consultation & Trials
• If you are considering hair extensions for your wedding, this must be discussed in advance of your trial appointment, as extensions must be installed prior to the trial.
• If extensions are not confirmed until the trial appointment, a second trial session may be required, which will be charged separately and subject to availability.
• The suitability of hair extensions is assessed on an individual basis, and I reserve the right to decline installation if hair health or suitability is compromised.

Clip-In Extensions
• Clip-in extensions are a suitable alternative for those who do not wish to commit to long-term extensions.
• I can advise on the most suitable option, colour match, cut, and style them to ensure a seamless blend.
• Clip-in extensions must be ordered in sufficient time to allow fitting and styling at the trial.

Hair Supply
• All extensions must be sourced by me to ensure consistency, quality, and suitability.
• I use premium-quality hair designed to retain style, volume, and integrity for long-lasting wear.
• Once hair has been ordered, it is non-refundable due to the bespoke nature of the service.

Zen Hair extensions are used:
https://www.zenhair.co/

Installation Fees
• A £50 installation fee per person applies for any hair extensions that require fitting and styling on the wedding day.
• This fee is in addition to standard hair styling costs.